7TH EDITION
12 September 2024
venue : Le Méridien hotel, Petaling Jaya
TIME : 9.00am - 5.00pm
GLOBAL LEADERSHIP:
Pioneering GBS Expansion, Talent Regeneration, and AI Advancement
VIDEO HIGHLIGHTS
ABOUT AGOS GBS Summit 2024
In 2024, our focus remained steadfast on global leadership, with a particular emphasis on pioneering GBS expansion, talent regeneration, and AI advancement. As we embraced the new year, we aligned our efforts with the evolving landscape of business services:
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Led GBS initiatives worldwide and spearheaded their evolution to meet future demands.
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Innovated digitally and explored new avenues to deliver value efficiently.
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Cultivated talent and fostered new ways of working to adapt to the changing world of work.
The AGOS GBS Summit 2024 served as a platform to address these priorities head-on. By placing technology and transformation at the forefront, we aimed to tackle challenges, explore emerging trends, and reimagine the future of our workforce. Automation, data analytics, and AI played pivotal roles in shaping a resilient and agile GBS and Shared Services community.
The summit featured a full-day session dedicated to harnessing the power of talent and technology to optimise processes. Together, we empowered our talent, leveraged technology, and drove forward the evolution of GBS in 2024.
HIGHLIGHTS FROM
AGOS GBS Summit 2024?
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300+
Attendees
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10+
Leading Global Business Services/
Finance Speakers
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2
Panel & Interactive Discussions
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6
Big Ideas & Exploration of Futuristic Technology within Finance Processes
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10
Peer Connect Clusters:
Round Table Discussions
2024 AGENDA STRUCTURE
The summit focused on the critical challenges as well the latest technology methodologies, strategies and tools.
PROCESS
AI-Driven Process Optimisation & Standardisation within GBS
Embracing AI technologies, GBS can enhance efficiency, effectiveness, and best practices, setting the stage for sustained success in the ever-evolving business landscape
TECHNOLOGY
Application of AI within a GBS scope of services
Exploring technologies of today and opportunities of the future, while implementing upskilling initiatives and harnessing the application of AI in GBS
PEOPLE
Workforce strategy within GBS for Automation and Upskilling
Exploring technology-based competencies, including upskilling initiatives, and the application of AI in GBS
featured SPEAKERS
TERENCE TAN
Regional APAC Director – Enterprise Services, Global Digital and Technology Services
Herbalife
MAY FONG
Site Lead - Global Business Services
AkzoNobel
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LAURENT Doucet
Partner at
Roland Berger's Hong Kong
Nittan Katyal
Director, Baxter Business Services
Baxter
Jeen Eu Khor
Director, Shared Financial Services - APAC and Center Lead
PPG
NIK ZANARIAH AZLIN NIK ISMAIL
Head of Service Delivery
TNB Global Business Solutions
Joon Teoh
CEO and Founder
AGOS ASIA
Zhijing EU
Analytics Manager,Supply Chain Process, Data & Systems , Shell Supply Chain Operations
SHELL
SHAIFUL ZAINUDDIN
Vice President Finance Transformation & Digitalisation
SHELL
DAVID CHUA
APAC Director of Controllership and Planning & Forecasting
Haleon
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CHARLIE CHEAH
Managing Director, ASIA
Esker
Vijay Nagarajan
Director of Market Planning
LexisNexis Risk Solutions
AZLINDA AB KASIM
Shared Services Centre Director
PageGroup
Jean Michel
VP APAC Shared Services,
Group Finance Global Process Owner
Air Liquide
ASH KJ
Asia Data & AI Product Lead
Microsoft
arasu ramar
APAC Global Business Services Lead & APAC Global Business Services PtP Regional Process Owner
Zimmer Biomet
Tracy CHIAN
Director for Global Finance Services Innovation Strategy & APAC Transformation
Astrazaneca
JASON CRIMSON
Global Business Services / Shared Services Leader
GALLERY
SUPPORTING PARTNERS & SPONSORS
