


7TH EDITION
12 September 2024
venue : Le Méridien hotel, Petaling Jaya
TIME : 9.00am - 5.00pm
GLOBAL LEADERSHIP:
Pioneering GBS Expansion, Talent Regeneration, and AI Advancement​

VIDEO HIGHLIGHTS
ABOUT AGOS GBS Summit 2024
In 2024, our focus remained steadfast on global leadership, with a particular emphasis on pioneering GBS expansion, talent regeneration, and AI advancement. As we embraced the new year, we aligned our efforts with the evolving landscape of business services:
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Led GBS initiatives worldwide and spearheaded their evolution to meet future demands.​
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Innovated digitally and explored new avenues to deliver value efficiently.​​
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Cultivated talent and fostered new ways of working to adapt to the changing world of work.
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The AGOS GBS Summit 2024 served as a platform to address these priorities head-on. By placing technology and transformation at the forefront, we aimed to tackle challenges, explore emerging trends, and reimagine the future of our workforce. Automation, data analytics, and AI played pivotal roles in shaping a resilient and agile GBS and Shared Services community.
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The summit featured a full-day session dedicated to harnessing the power of talent and technology to optimise processes. Together, we empowered our talent, leveraged technology, and drove forward the evolution of GBS in 2024.

HIGHLIGHTS FROM
AGOS GBS Summit 2024?
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300+
Attendees
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10+
Leading Global Business Services/
Finance Speakers
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2
Panel & Interactive Discussions
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6
Big Ideas & Exploration of Futuristic Technology within Finance Processes
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10
Peer Connect Clusters:
Round Table Discussions
2024 AGENDA STRUCTURE
The summit focused on the critical challenges as well the latest technology methodologies, strategies and tools.

PROCESS
AI-Driven Process Optimisation & Standardisation within GBS
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Embracing AI technologies, GBS can enhance efficiency, effectiveness, and best practices, setting the stage for sustained success in the ever-evolving business landscape

TECHNOLOGY
Application of AI within a GBS scope of services
Exploring technologies of today and opportunities of the future, while implementing upskilling initiatives and harnessing the application of AI in GBS

PEOPLE
Workforce strategy within GBS for Automation and Upskilling
Exploring technology-based competencies, including upskilling initiatives, and the application of AI in GBS

featured SPEAKERS
GALLERY
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SUPPORTING PARTNERS & SPONSORS









