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6TH  EDITION

21 September 2023

venue : Le Méridien, Petaling Jaya

8.00am - 5.00pm

GBS IN MALAYSIA:

START. GROW. RESET.

Empowering Talent to Utilise Technology and Optimise Processes

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video HIghlights

AGOS GBS SUMMIT 2023 

Across businesses, 2023 accelerated growth within the GBS and Shared Services environment. There was a strong drive to level up and expand capabilities:

  • Leading GBS around the world and championing GBS evolution

  • Discovering and incubating continuous digital innovation in addition to finding new ways to deliver value

  • Building talent and transforming new ways of working for the future of work

The AGOS GBS Summit 2023 focused on putting technology and transformation topics at its forefront to tackle challenges, deep dive into emerging trends, and drive and re-imagine the future of its workforce. The enhanced journey of automation, data analytics, and visualization was the catalyst to a resilient and agile GBS & Shared Services community.

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Last year, the AGOS Summit 2023 hosted a full day session bringing together the best of GBS -

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Let's gear up to Empower Talent to Utilise Technology and Optimise Processes!

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WHAT’S HAPPENING IN
AGOS GBS Summit 2023?

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120+

Attendees

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10+

Leading Global Business Services/

Finance Speakers

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8

Panel & Interactive Discussions

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6

Big Ideas & Exploration of Futuristic Technology within Finance Processes

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6+

Peer Connect Clusters:
Round Table Discussions

2023 AGENDA STRUCTURE

The Summit focus on the critical challenges as well the latest technology methodologies, strategies and tools.

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PROCESS

Process Optimisation & Standardisation within GBS

 

Embracing efficiency, effectiveness, and best practices to optimise service delivery and fulfil the long-term vision of GBS

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TECHNOLOGY

Application of AI within a GBS scope of services
 

Exploring technologies of

today and opportunities of

the future

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PEOPLE

Workforce strategy within GBS with increased automation

 

Exploring technology-based competencies and application of AI in GBS

MEET OUR SPEAKERS

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Ren Quan Go

Head of Functional DTC Delivery (Demand to Cash) for APAC GBS in Kuala Lumpur

Givaudan

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Joon Teoh

CEO and Founder

AGOS ASIA

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Ivan Camacho Diaz 

East Asia HSE and Facilities Manager and Asia Sustainability Chairman 

SLB 

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RUSSELl ParRy

Head of Global Finance Services APAC

AstraZeneca

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Ryce Chung

Head of Regional Delivery, People & Culture Services & Solutions

BP

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Janice Lim

Global Director of Global Service Centre (GSC)

Plaza Premium Group (PPG)

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Danesh Jothiprahasam

Head of Domestic Digital Investment

MDEC

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Scott Paxton

Global Finance Organisation Lead

Baker Hughes

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Walter Ng

Country Lead, Malaysia
Business Development, ASEAN

Thomson Reuters

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Azlinda Ab Kasim

Regional Associate Director

Zimmer Biomet

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Mandeep KAUR

Group Director - HUB 

Jebsen & Jessen Group Services Sdn Bhd

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Jalil Rahman

Invoice-to-cash (ITC) process Tower Lead  

Zimmer Biomet

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Manny Samaniego

Head, Continuous Improvement, Innovation and Performance Management

Novartis 

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EVELYN TEOH

Head of Penang Finance Operations Center

Motorola Solutions

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Regina Leow

Global Process Owner P2P

Experian Marketing Services (M) Sdn Bhd

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June Chiat Liew 

Head of Operational Excellence, Improvements & RPA 

AICPA CIMA

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Murali Kandasamy 

Head of Procure to Pay Delivery, for APAC GBS in Kuala Lumpur

Givaudan

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Matt Nichols

Ad-interim Head of FRA Operations, Novartis Operations Corporate Center, Kuala Lumpur

Novartis 

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dAVID ZHUO

Solutions Consultant, Financial Crime Compliance & Payments Efficiency APAC

LexisNexis Risk Solutions

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GALLERY

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MEDIA RELEASE

Malaysia on track to become top GBS destination by focusing on talent regeneration – Expert

Embrace Technologies used by global business services hubs - TheSun

SUPPORTING PARTNERS & SPONSORS

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