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DAY 1

What are the leading trends and what is new?

  • Case study on GBS Growth in Malaysia.

  • Talent Development Roadmap for GBS/FSS professionals in Malaysia, special focus on Growth Mindset, Design Thinking & Problem Solving skillsets.

  • Demystifying Data Science and application for FSS processes.

  • Emerging trends in digital tools and technology within Finance and GBS processes - disruptors, enablers and leaders?

DAY 2

Deep Dive and Next Steps

  • Growth & Expansion opportunities for GBS in Malaysia - what are the new frontiers? Sharing of Best Practices on processes and technology.

  • Technology Marketplaces - what is new and what works for our businesses? Discovery, application and hands-on experience on:

    • AI with RPA;

    • Analytics COE: Data Mining, Blending and data preparation from multiple sources;

    • Visualisation;

    • Cloud computing & Web hosting;

    • Optical character recognition (OCR);

    • Blockchain;

    • Gamification.

Day One

17/3

9:00am

Welcome Address

by Joon Teoh

Chief Executive Officer, AGOS Asia

9:10am

Moving Up the Value Chain, enabled by leading technologies and talent - Successes, Challenges and What's Next

by Amit Minocha
Finance Shared Services Center Director, Intel Corporation

How do we develop a future workforce within a digital and technology landscape in Malaysia, in particular for Finance and GBS professionals?

by Dr. Sumitra Nair
Vice President, MDEC

10:40am

Networking Break

11.10am

The Power of ‘Yet’ and the ‘Now’ Trap: A deep-dive into the science and practical application of Growth vs Fixed Mindsets

by Karim Rushdy

Managing Director, Global Institute For Tomorrow

12.00pm

Demystifying Data Science in Analytics for/by Finance & GBS professionals, enabled by an upskilled Finance talent

by Professor Teck Yong Eng, PhD Professor of Business Enterprise & Analytics, Henley Business School Malaysia

12:45pm

Networking Lunch

2:00pm

Moving GBS up the value curve and the role of Service Management in enabling GBS growth: MDEC GBS Digital Toolkit Study
by Joon Teoh (CEO of AGOS Asia)

3:30pm

Panel Discussion

Emerging digital tools and technology for Finance & GBS processes

Which are the disruptors, enablers and leaders? And how do we create an effective talent roadmap to harness the power of technology?
Panelist:

Scott Paxton

Global Finance Centre Controller

Baker Hughes;

Mohd Nizam Abdul Rahim

IT Services, DXC Technology;

Chen Fong Tuan

HR & General Affairs Director, Samsung Electronics
 

Moderated by:
Joon Teoh

Chief Executive Officer, AGOS Asia

5:00pm

Closing Remarks

by Joon Teoh

Chief Executive Officer, AGOS Asia

Day Two

18/3

9:00am

by Joon Teoh

Chief Executive Officer, AGOS Asia

9:10am

Plenary Presentation

Artificial Intelligence: What tasks can self-learning systems really perform for Finance?

10.10am

Growth & Expansion of GBS in Malaysia - what are the new frontiers?

Discover, Share and Learn GBS Industry Best Practices within your industry group and facilitated by your peers

11:00am

Networking Break

12:45am

Networking Lunch

2:00pm

Intelligent automation: Application of AI within Robotic Process Automation (RPA) for Finance processes

Efficient preparation & analysis of data from multiple sources prior to visualisationAn Analytics COE strategy and case study on application on R2R Finance processes

Blockchain application in Finance: Effectively applying blockchain in P2P and O2C processes, how and where to start

Intelligent OCR: How AI has greatly enhanced data extraction and accuracy

Value proposition of global cloud-based products within GBS infrastructuresuch as computing, storage, databases, analytics, networking, mobile, developer tools, management tools, IoT, security and enterprise applications

Automated Month End Closing: Removing 'late nights' at month end and quarter end for R2R team and Finance Managers

Reconciliation by bots, exception and analysis by #SuperAccountants: How bots can help efficiently flag out exceptions
 

5:00pm

Closing Remarks

by Joon Teoh

Chief Executive Officer, AGOS Asia

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