• Grey LinkedIn Icon
  • Grey Facebook Icon
  • Grey YouTube Icon


What are the leading trends and what is new?

  • Case study on GBS Growth in Malaysia.

  • Talent Development Roadmap for GBS/FSS professionals in Malaysia, special focus on Growth Mindset, Design Thinking & Problem Solving skillsets.

  • Demystifying Data Science and application for FSS processes.

  • Emerging trends in digital tools and technology within Finance and GBS processes - disruptors, enablers and leaders?


Deep Dive and Next Steps

  • Growth & Expansion opportunities for GBS in Malaysia - what are the new frontiers? Sharing of Best Practices on processes and technology.

  • Technology Marketplaces - what is new and what works for our businesses? Discovery, application and hands-on experience on:

    • AI with RPA;

    • Analytics COE: Data Mining, Blending and data preparation from multiple sources;

    • Visualisation;

    • Cloud computing & Web hosting;

    • Optical character recognition (OCR);

    • Blockchain;

    • Gamification.

Day One



Welcome Address

by Joon Teoh

Chief Executive Officer, AGOS Asia


Moving Up the Value Chain, enabled by leading technologies and talent - Successes, Challenges and What's Next

by Amit Minocha
Finance Shared Services Center Director, Intel Corporation

How do we develop a future workforce within a digital and technology landscape in Malaysia, in particular for Finance and GBS professionals?

by Dr. Sumitra Nair
Vice President, MDEC


Networking Break


The Power of ‘Yet’ and the ‘Now’ Trap: A deep-dive into the science and practical application of Growth vs Fixed Mindsets

by Karim Rushdy

Managing Director, Global Institute For Tomorrow


Demystifying Data Science in Analytics for/by Finance & GBS professionals, enabled by an upskilled Finance talent

by Professor Teck Yong Eng, PhD Professor of Business Enterprise & Analytics, Henley Business School Malaysia


Networking Lunch


Moving GBS up the value curve and the role of Service Management in enabling GBS growth: MDEC GBS Digital Toolkit Study
by Joon Teoh (CEO of AGOS Asia)


Panel Discussion

Emerging digital tools and technology for Finance & GBS processes

Which are the disruptors, enablers and leaders? And how do we create an effective talent roadmap to harness the power of technology?

Scott Paxton

Global Finance Centre Controller

Baker Hughes;

Mohd Nizam Abdul Rahim

IT Services, DXC Technology;

Chen Fong Tuan

HR & General Affairs Director, Samsung Electronics

Moderated by:
Joon Teoh

Chief Executive Officer, AGOS Asia


Closing Remarks

by Joon Teoh

Chief Executive Officer, AGOS Asia

Day Two



by Joon Teoh

Chief Executive Officer, AGOS Asia


Plenary Presentation

Artificial Intelligence: What tasks can self-learning systems really perform for Finance?


Growth & Expansion of GBS in Malaysia - what are the new frontiers?

Discover, Share and Learn GBS Industry Best Practices within your industry group and facilitated by your peers


Networking Break


Networking Lunch


Intelligent automation: Application of AI within Robotic Process Automation (RPA) for Finance processes

Efficient preparation & analysis of data from multiple sources prior to visualisationAn Analytics COE strategy and case study on application on R2R Finance processes

Blockchain application in Finance: Effectively applying blockchain in P2P and O2C processes, how and where to start

Intelligent OCR: How AI has greatly enhanced data extraction and accuracy

Value proposition of global cloud-based products within GBS infrastructuresuch as computing, storage, databases, analytics, networking, mobile, developer tools, management tools, IoT, security and enterprise applications

Automated Month End Closing: Removing 'late nights' at month end and quarter end for R2R team and Finance Managers

Reconciliation by bots, exception and analysis by #SuperAccountants: How bots can help efficiently flag out exceptions


Closing Remarks

by Joon Teoh

Chief Executive Officer, AGOS Asia

Sign up for updates


For more details on sponsorship opportunities, do contact us.